FAQ

Product Availibility

We're doin things DIY around here and sometimes things happen and the availability of specific product displayed in the shop does not always guarantee that it is in stock. If this is the case, we will contact you to let you know. There may come a time where we do change product availability without prior notice, because come on, we can do what we want...Just kidding, but seriously. If this change affects your order, we will do what we can to accommodate you.

Shipping

Orders made during a regular business week are usually processed and shipped within two days. Orders made Friday-Sunday will ship the following Monday.

The delivery date of your product depends on the shipping method and the destination of the delivery. For orders made outside the US, please allow 2-3 weeks to receive your order.

For all shipping inquires, please contact us at: info@ninthcirclesociety.com

Return Policy

As of right now, exchanges can be made as long as the product has not been worn, it is still in the packaging and you have the packing slip. Neglecting to follow these guidelines will result in a non-exchangeable product. Send any exchange inquiries to info@ninthcirclesociety.com detailing the reason for exchange.

Sales Tax

If you live in the state of California, you are subject to sales tax. All orders made outside of California will not be subject to sales tax.